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Our Services....
At Elumessence, we
try to make your visit with us an enjoyable experience. Our
services are designed to make your shopping experience as easy
and worry free as possible. After all, we hope that you visit us
again and again.
Listed below are
some of the services that we offer. Please let us know if there
is anything else we can assist you with.
100% Money Back Guarantee:
Not sure
if you'll like something?
We want you to be happy with
the products we sell. That's why we offer a 100% Money Back
Guarantee. If for any reason you're not happy with the
merchandise that you received, simple return it to us within
30 days for a full refund, minus the shipping charges; No questions asked!
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Secure Online Payment System:
Concerned
about ordering online?
We realize that protecting
personal information such as name, address and credit card
number is a big concern for online shoppers. That's why we use
the latest in secure server technology to ensure that no one
else has access to your personal information. Additional
features such as Real Time Authorization, Address Verification, and Fraudtrack, greatly
reduce the chance of someone using your credit card without your
permission.
For your convenience, we
proudly accept the following credit cards:
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Privacy
Policy:
Will I
get spammed?
Our Privacy Policy is
simple: We will not share your personal information
with any other company, ever! We may, a few times a year,
send you our latest catalog, or notify you of an upcoming
sale. We don't want you to forget about us, but we don't
want to be a nuisance either. If you do not wish to
receive this information, there is an option on the
checkout screen to notify us. If you change your mind
later, please just let us know.
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Ordering Options:
Is your life
too busy?
To make shopping as convenient
as possible for you, we offer four different ordering options:
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Shipping Options:
Don't
want to pay more than it costs?
We offer five different
shipping options to give you the flexibility to choose the
best combination of delivery time and cost. We only charge
the actual amount it costs to ship your order based on
weight, destination, and service selected. For your
convenience, your shipping charge will be calculated when
you check out.
Shipping charges for destinations outside the United States
are NOT automatically calculated. We will pick the most
economical method and notify you of the cost prior to
shipment.
|
SERVICE |
DELIVERY TIME |
| UPS GROUND |
3 to 8 Business Days |
| UPS 3 Day Select |
4 to 5 Business Days |
| UPS 2nd Day Air |
3 to 4 Business Days |
| USPS - Parcel Post |
3 to 8 Business Days |
| USPS - Priority Mail |
3 to 5 Business Days |
The delivery times shown
above are in Business Days and include a 1 to 2 day
processing time. Business Days DO NOT include weekends or
holidays.
| Tips! |
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Faster delivery times means higher cost. |
|
|
The low-end times shown are for the West Coast |
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The high-end times shown are for the East Coast |
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A
few light items might be cheaper using Parcel Post. |
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|
Priority Mail is
usually less expensive than UPS Air. |
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Free Gift Messages:
Is
it that time of the year again?
We offer free messages
on any gift order. Simply tell us that you want a gift
message on the Comments/Shipping Instructions box you'll see when
you check out, and how you would like the message to
read. We also never include any pricing information with
orders that are shipped to a different name or address.
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